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Shipping

Most orders ship between 2-4 business days (not including weekends & holidays) Processing time depends greatly on items purchased (some items are ready to ship and others have to be made upon purchase). Once the package leaves our hands we have no control over when it will be delivered to you. If items are gifts for holidays please make sure to order in plenty of time. 

 

Returns

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, unwashed , and in its original packaging. You’ll also need the receipt or proof of purchase. If you wash an item and don't follow the care instruction you are not eligible for a return, exchange, or refund.

To start a return, you can contact us at hello@happiestmomentsdecor,com . If your return is accepted, you will be responsible for paying for return shipping label, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@happiestmomentsdecor,com 
Original shipping will not be refunded

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is  damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items

Certain types of items cannot be returned, like imperfect items, items in the awareness collection,  Hair accessories (such as headbands, scrunchies, hair cilps, ect.), custom products (such as special orders or personalized items).  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.